Program Details

1. Benefits to taking this program

Our Pet Care Training programs are designed to help people who work with pets on a daily basis increase and refine their knowledge so that they can offer the best care possible. Earning a Pet Care Training Certificate is an excellent way to show to your clients your dedication to the wellbeing of their pets.

2. Topics covered in each program specialty

The Pet Care Training Program includes the following specialties that you can receive certification for;

  • Canine
  • Feline
  • Reptile
  • Small Mammal
  • Avian
  • Freshwater Fish

Each specialty covers different study topics;

  • some general information
  • an overview of legislative matters
  • sourcing and receiving animals
  • housing, nutrition
  • hygiene and disease prevention,
  • description of common diseases
  • vaccination protocols
  • care of baby animals
  • and some customer relation topics, such as warranties and in store practices.

If you wish to receive additional information regarding the content, please contact and we will be happy to help.

3. Cost of the Pet Care Training Programs

Each program specialty is $150 for PIJAC Canada members and $200 for non-members. Category A members receive one (1) free program per membership term. Free programs can be redeemed using Member PIN assigned to you, when purchasing a program on If you do not know your Member PIN, please contact Participants who are members of PIJAC Canada can also purchase individual licenses for their staff at a cost of $30 per license.

4. How long does it take to complete the program and receive certification?

The program can be completed dependant on the dedication you put towards studying the material. On average, participants can complete the study material as well as the included online exam in 4 + hours.

5. How does the exam work?

The openbook exam is included within each program specialty. It is comprised of multiple choice questions for each modules. Once you click on the exam section of the program, you have 30 days to complete and submit it. Answers are saved and you can logout and login without losing your progress. Exam results are sent directly to our office.

6. When do I receive my Pet Care Training certificate?

Once the exam results (70% or higher) are received, we will issue a certificate that will be sent to you in the mail. Depending on mail speed and location of recipient, the certificates are usually delivered within 2 weeks of receiving exam results.